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How to Remove Counter.wmail-service.com Trojan? [8 Easy Steps]

Counter.wmail-service.com is a Command & Control (C&C) site for VenomSoftX malware, which is a dangerous JavaScript-based RAT (remote access trojan) and a cryptocurrency hijacker. VenomSoftX focuses on stealing cryptocurrencies, what’s in the clipboard, the infected computer’s fingerprint, and downloading more payloads or running orders.

ViperSoftX gets full access to every page the victim views by adding malicious browser extensions. To hide from its victims, it pretends to be “Google Sheets 2.1,” “Google Docs 1.0,” or another app that looks like it should be there.

Man-in-the-browser attacks are done by the ViperSoftX malware by changing API request data on major cryptocurrency exchanges. This lets the attacker swap cryptocurrency addresses. It also steals passwords, the contents of the clipboard, and the crypto addresses of websites that are viewed.

Use the guide below to check your computer for malware and get rid of it for free.

What is Wmail-Service.com?

Wmail-service.com is an unreliable site that sends pop-ups and ads to people’s computers without their permission. It also sends open tabs to other sites that look sketchy and may be harmful to the computer.

You might have gone to a sketchy website and clicked on something there. If you see the mentioned website on your computer, just leave the page and close the tab.

Your browser may have been infected with adware if the website keeps coming up even when you are on a valid site. Most problems with browsers are caused by virus-infected programs and plugins.

Cybercriminals made this malware infection so that they could make money from their affiliates by sending annoying ads and redirecting site users. Also, it can be dangerous to the computer because it can change the settings of the browser and track the user’s web activity without their permission.

There are many ways for malware makers to get into a user’s computer. Adware, or software that is paid for by ads, can be put on a computer through torrent files and when software is bundled together.

The application may look like a real program that the user needs to use to make surfing better, or it may warn that the system is infected and that getting their software will help get rid of the infection.

People who use the Internet need to be careful because so many people fall for fake sites and alert pop-up scams.

What is Counter.wmail-service.com?

Counter.wmail-service.com is a bad name that is used by VenomSoftX malware as its command and control (C&C) server.

This C&C server works as a hub where attackers can manage and keep an eye on their victims. The malware called VenomSoftX is well-known and goes by many names, such as Turla, Snake, and Uroburos.

This virus is a Remote Access Trojan written in JavaScript that can steal cryptocurrency.

How Does it Infect the System?

Most of the time, it gets spread through malicious emails, websites that have been hacked, or other ways to trick people, like phishing and fake software updates or files.

Most of the time, the bad code is in a JavaScript file that runs when the file is opened on the victim’s computer.

Once it’s run, the Counter.wmail-service.com trojan can infect your computer and start watching what you do, steal private information like cryptocurrency wallets or banking login information, and run commands from afar.

The bad code will also try to spread to other computers in your network and even across the Internet by putting itself in websites or emails sent from a compromised computer.

Read More: How to Recall an Email in Outlook

How do I Know if I am Infected?

If your browser starts sending you to Wmail-service.com, it’s clear that it’s been hacked, but there are other ways to tell if your computer has been attacked with adware.

A change in the main menu is another sign since adware would probably change the user’s browser settings and add another search engine.

In the same way, unwanted extensions are often installed, so if you see new and strange plugins, it’s possible that your computer is infected with adware. Also, from time to time, pop-ups and alerts from unknown sources may appear on the computer screen.

Lastly, the computer program will probably be slower and may crash a lot more often than it did before. If any of the above things happen, it’s possible that an adware program has been put on your computer.

If you follow the steps below, you’ll be able to get rid of the annoying app and stop the threat from making your system do strange things in the future.

How to Remove Counter.wmail-service.com Trojan from Your Computer?

Step 1: Use Rkill to Terminate Malicious Processes

The first step in removing the Counter.wmail-service.com Trojan from your computer is to use a tool called Rkill. Rkill is designed to terminate malicious processes running in the background that may interfere with the removal process. By stopping these processes, you gain better control over your system and increase the chances of successful removal.

Step 2: Uninstall Malicious Programs from Your Computer

Next, you need to identify and uninstall any suspicious or malicious programs that might be associated with the Counter.wmail-service.com Trojan. To do this, access the “Add or Remove Programs” or “Programs and Features” section in the Control Panel (Windows) and carefully review the list of installed applications. Uninstall any unfamiliar or unwanted programs to eliminate potential sources of the Trojan.

Step 3: Remove Malicious Browser Policies from Windows

Counter.wmail-service.com Trojan often modifies browser policies to enforce unwanted settings and redirect web traffic. To remove these malicious browser policies from Windows, you’ll need to access the Windows Registry Editor and delete any suspicious entries related to the Trojan. Exercise caution while editing the registry, as making incorrect changes can cause serious system issues.

Step 4: Remove Malicious Files and Folders from Windows

Manually search for and remove any malicious files and folders associated with the Counter.wmail-service.com Trojan. These files might be hidden in various locations on your computer, such as the AppData folder or the Temp directory. Be thorough in your search to ensure you remove all traces of the Trojan.

Step 5: Reset Your Browser Settings to Their Defaults

Counter.wmail-service.com Trojan often alters browser settings to redirect you to malicious websites. To undo these changes and restore your browser to its default state, go to the browser’s settings or preferences section and initiate a full reset. This action will remove unwanted extensions, reset search engines, and eliminate suspicious settings.

Step 6: Use Malwarebytes to Remove Trojans and Browser Hijackers

Malwarebytes is a reputable anti-malware tool that can effectively detect and remove various types of malware, including trojans and browser hijackers. Perform a full system scan with Malwarebytes to detect and eliminate any remaining traces of the Counter.wmail-service.com Trojan.

Step 7: Use HitmanPro to Scan Your Computer for Rootkits and Other Malware

HitmanPro is another powerful tool that specializes in detecting and removing rootkits and other stubborn malware. Run a scan with HitmanPro to ensure your computer is completely clean and free from any lingering threats.

Step 8: Use AdwCleaner to Remove Adware and Malicious Browser Policies

Finally, AdwCleaner is a tool specifically designed to target adware and remove unwanted browser policies. Run AdwCleaner to clean up any adware-related components and restore your browser settings to their default state.

Remember to update all your security tools before running the scans to ensure they have the latest virus definitions. Additionally, always exercise caution when browsing the internet, downloading files, or clicking on links to avoid future infections.

What are the Harmful Effects of Counter.wmail-service.com Infection?

Trojan horses, like Counter.wmail-service.com, are bad programs that look like they are safe or useful but actually have secret code that does bad things. Trojans can do a lot of bad things once they are installed on a computer or other device. They can steal private information, take control of the system, and spread malware to other devices. Here are some bad things that Trojans can do:

Stealing Sensitive Information

Trojans like Counter.wmail-service.com are designed to steal private information like usernames, passwords, credit card numbers, and other personal data. Once the malware is on a PC, it can access and record the user’s keystrokes, take photos, and even record audio and video. This information can then be used to steal people’s identities, steal money, and do other bad things.

Controlling Devices

Hackers can also take control of a device remotely through Counter.wmail-service.com, which lets them do many bad things. Attackers can use it, for example, to access and change files, remove or encrypt data, and even take control of a device’s camera and microphone. Internet thieves may use Trojans to build botnets, which are networks of computers that have been hacked and can be used to launch more attacks.

Spreading Malware

Threat actors can also use Counter.wmail-service.com to send malware to other devices by sharing infected files or taking advantage of flaws in software or operating systems. This can make malware spread quickly and lead to a big rise in the number of devices that have been hacked.

Encrypting Data

Some Trojans are made to encrypt data on a computer and then ask for a ransom in return for the key to unlock the data. This kind of attack is called “ransomware,” and it can be very bad for businesses and people who need their data to run.

Destructive Attacks

Trojans can also be used to do damage to systems. For example, they can delete or change files, stop networks from working, or even damage them physically. These attacks can be used to hurt businesses, governments, and important infrastructure, which can cost a lot of money and hurt their image.

In short, Counter.wmail-service.com is a major threat to both people’s and organizations’ security and privacy. It can steal private information, take control of devices, spread malware, encrypt data, and launch destructive attacks.

Read Also: How to Turn off SOS on iPhone

How To Stay Safe Online and Avoid Malware?

Here are ten simple security tips that will help you avoid malware and keep your device safe:

Use a good antivirus and keep it up-to-date

To stay ahead of the latest online threats, it’s important to use a good antivirus and keep it up to date. Malwarebytes Premium is one of our favourite programs, and we use it on all of our computers and phones, both Windows and Mac. Malwarebytes works with your regular antivirus, filling in any holes and giving you extra protection against risks that are sneakier.

Keep Software and Operating Systems up-to-date

Update your running system and your apps. When a new update for your gadget comes out, download and install it as soon as possible. Most of the time, these updates include security fixes, patches for security holes, and other upkeep tasks.

Be Careful when Installing Programs and Apps

When you install software, pay close attention to the screens and licensing agreements. When you choose “custom” or “advanced” installation, third-party software that is also being loaded is often shown. At every step of the process, be very careful and make sure you understand what you’re agreeing to before you click “Next.”

Install an ad Blocker

Use a content blocker like AdGuard that works in your browser. Content blockers help stop malicious ads, Trojans, phishing, and other unwanted content that a security product alone might not be able to stop.

Be Careful what you Download

Cybercriminals’ main goal is to trick you into getting malware, which are programs or apps that try to steal information or spread malware. This software can look like an app, like a popular game, or one that checks the traffic or weather.

Be alert to People Trying to Trick you

Be on the lookout for people trying to trick you into clicking on links or responding to messages. This could happen on your email, phone, Messenger, or other apps. Keep in mind that phone numbers are easy to fake, so a known name or number doesn’t make a message more reliable.

Back up your Data

Make sure to back up your info often and check to see if it can be restored. You can do this by hand on an external hard drive or USB stick, or you can use backup software to do it automatically. This is the best way to stop malware as well. If you think that a computer has malware, you should never connect the backup drive to that computer.

Choose Strong Passwords

Use strong passwords that are different for each account you have. Don’t use personal information or things that are easy to figure out as your passwords. When you can, turn on two-factor authentication (2FA) on your accounts.

Be Careful where you click

Be careful about clicking on links or downloading files from places you don’t know. These could have malware or phishing scams on them.

Don’t use Pirated Software

Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other illegal software, which can often risk your data, privacy, or both.

It’s important to follow these 10 basic safety tips to stay safe on the internet. By doing this, you can avoid many of the bad things that can happen when you use the Internet.

Bottom Line

Even though this may seem like common advice, we suggest that users don’t go to illegal streaming or torrenting websites and, more importantly, don’t download anything from them because doing so could cause malware and viruses to be installed.

Since these sites are breaking the law, they can’t make money from legal ads. So, they host suspicious ads from unknown marketers who want to get the word out about their content, which is probably dangerous codes being spread by cyber crooks.

Always make sure that your device is safe from sneaky exploits and hacks that happen in the background. Even if you take steps and stay away from suspicious websites, you need a strong line of defence to keep your network and data safe.

Wmail-service.com is not the only threat on the internet, and every day there are more and more. We’re glad to have helped you fix the problem with your computer, and we’re proud of our knowledge in this area.

If your device gets infected with a virus again, please visit our website to find a malware removal solution or contact us, and SecuredStatus will be happy to help you again.

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